Hannover 96 vs FC St. Pauli — 17 Oct 2026

The Heinz von Heiden Arena is committed to providing an accessible experience for all patrons. Wheelchair accessibility is prioritized, with step-free entrances, dedicated accessible seating areas offering excellent views, and lifts available to all public levels. Accessible toilets are strategically located throughout the venue, equipped with emergency pull cords and ample space. For those with hearing impairments, induction loop systems are typically available in the main box office and information points; specific seating areas may also be equipped, so it is advisable to inquire when booking. The venue welcomes assistance dogs; however, service animals should be declared at the time of booking. While specific service animal facilities like relief areas are not always explicitly advertised, venue staff are generally accommodating and can provide guidance on arrival. Accessible parking is available in designated bays close to the entrances for eligible blue badge holders. Venue staff are trained to offer assistance and support to visitors with disabilities throughout their visit, ensuring a comfortable and enjoyable experience.