VyStar Veterans Memorial Arena

For those traveling by train, the nearest Amtrak station is the Jacksonville Union Terminal, located approximately 2 miles (3.2 km) from the VyStar Veterans Memorial Arena. A taxi or rideshare service is the most convenient option from the station, typically taking about 10-15 minutes depending on traffic. The Jacksonville Union Terminal serves as a hub for Amtrak services, connecting Jacksonville to major US cities along the East Coast and beyond. Journey times from key cities like New York or Washington D.C. can range from 8-18 hours. The station offers essential facilities including a ticket office, waiting areas, and accessible services for passengers with disabilities, ensuring a comfortable transition before heading to your event.

The VyStar Veterans Memorial Arena is committed to providing an accessible and enjoyable experience for all guests. The venue features comprehensive ADA wheelchair accessibility throughout, including accessible entrances, elevators connecting all levels, and designated seating areas that offer excellent sightlines and companion seating. Accessible restrooms are conveniently located on every level. For guests with hearing impairments, inquire about available hearing loop or induction loop systems for enhanced audio clarity during performances. Service animals are welcome. Companion care facilities are available upon request. Accessible parking is situated in prime locations closest to the venue entrances. Venue staff are trained and available to provide assistance to guests with disabilities upon arrival and throughout their visit.

Primary public entrances are located on the north side of the arena, accessible from A. Philip Randolph Boulevard. Queue arrangements are typically structured with clear signage. Bag policies usually restrict large bags and often mandate clear bags for efficiency. Arriving 45 to 60 minutes before the scheduled start time is advisable to navigate security and locate seating without rush.